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To be the global leader in sustainable road infrastructure funding and management, contributing to national development goals.
To manage Namibia’s road user charging system to provide optimum funding for an equitable, safe and economically efficient road sector, for the benefit of road users.
To give all our customers an effortless and seamless customer experience.
The RFA core values [#SHINE] provide the framework which enables the RFA to execute its mission whilst driving towards its vision. These values govern the behaviour of employees both within the workplace and with all external stakeholders.
| Values | Definition |
|---|---|
| Service Excellence | We embrace the highest possible performance standards to delight our stakeholders. |
| Honour | We account for our decision and actions as stewards of RFA. |
| iNovation | We pursue creative ways to deliver on our mandate. |
| Integrity | We inspire trust through honesty, transparency and ethical dealings. |
| Empowerment | We embrace diversity, equity and life-long learning. Therefore, we empower ourselves and the stakeholders that we serve. |
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